Centacare Services Available in Bundaberg
Transcare
Transcare provides suitable
transport for the frail aged and younger people with
a disability living in the communities of Bundaberg
city and Burnett Shire. Transport can be arranged
for respite, social, medical, allied health and
shopping purposes. Eligible citizens wishing to
avail themselves of the service need to register as
members and meet the criteria set by the Home and
Community Care Program (HACC). Contact should be
made with the service coordinator by calling at
Centacare or phoning between 7am and 12 noon on 4154
4960.
Bundaberg & District Home Assist
Secure Program
Home Assist Secure receives funding
from the Department of housing and offers
assistance, advice and information on home repairs,
maintenance, minor modifications and security. If
you live in Bundaberg, Burnett, Kolan, Perry, Monto,
Eidsvold and Isis Shires and are aged 60 years or
over, or any age with a disability, living in your
own home or renting privately you may be eligible
for assistance. The main areas of assistance the
program deals with are the issues of health, safety
and security. An impartial security assessment by
trained staff can provide consumer protection in the
sensitive area of home security. You can contact the
Home Assist program on 4153 1099.
Neighbourhood Care
Neighbourhood Care is a Home and
Community Care funded program. Neighbourhood Care
provides social support to frail aged people and
people with disabilities and aims to improve
people's quality of life through social contact. The
social support service is provided by volunteer
staff who undergo a police check and training.
Neighbourhood Care is a flexible and individual
service and services may be weekly, fortnightly,
monthly or as needed.
Counselling
In the Counselling Program tertiary
qualified counsellors provide a wide range of
services including individual, family, group, grief,
marriage, relationship, youth and school counselling.
The costs of these services are based on income and
fees are negotiable. We also have an Employee
Assistance Program, marriage education preparation,
and a Family Support Service. The Family Support
Service is provided to families and individuals in
Kolan and Isis Shires - this service is a free
service. Interviews are conducted in a caring and
confidential environment.
Community Care
The Community Options Program is
designed to provide flexible Care Options to the
frail elderly, younger people with disabilities and
their carers. By offering a range of support
services, the Community Options program helps
prevent premature admission to care facilities and
people are cared for in their own home.
Services include: Assessment, Social Support,
Domestic Assistance, Transport, Respite and Personal
Care. Referrals to the program can be made by
anyone.
The Community Aged Care Packages program aims to
assist frail aged people who require frequent and
regular support services that wish to remain in
their own homes.
The services offered vary, according to the client's
needs and may include help with personal care,
meals, shopping, medication supervision, laundry,
domestic assistance and transport.
FEES: Government guidelines recommend a fee of 17.5%
of the maximum basic rate of pension with
adjustments depending on the client's financial
circumstances.
The best way to apply for a care package is to
contact the Aged Care Assessment Services (ACAS) on
4123 8710. General enquires are welcome.
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